"For generations, engaging volunteers has been a vital strategy for communities to solve problems, but the events of 2020 disrupted how people work and volunteer. Unlike previous disruptions, when Americans rolled up their sleeves and volunteered in record numbers, the COVID-19 pandemic restricted traditional volunteering. While many organizations put their engagement strategies on hold, others saw the dramatic increase in demand for services, the...

"From "one of the most interesting sociologists of his generation" and a former cop, the story of three departments and their struggle to change aggressive police culture and achieve what Americans want: fair, humane, and effective policing"-- Provided by publisher.